Refund policy

Return & Refund Policy

Last updated: August 31, 2026

At Lifetime Digital Studio, every order is prepared and delivered on a made-to-order basis. Because of this, we operate a strict 1-day (24-hour) return and refund window, and all sales are considered final after that period.

1. Eligibility window
Any refund or return request must be submitted within 24 hours of your purchase or delivery confirmation, whichever is later. Requests received after 24 hours will not be accepted under any circumstances.

2. How to submit a request
Email us at amithj1001@gmail.com with:

  • Your order number
  • The email address used at checkout
  • A clear description of the issue, with screenshots or supporting files where applicable

Requests submitted through any other channel may not be received or actioned.

3. What qualifies
Refunds within the 24-hour window are considered only where:

  • The item or service delivered was materially different from what was described on lifetimedigitalstudio.store, or
  • The item or service was not delivered at all due to an error on our side, or
  • A duplicate charge was made for the same order

4. What does not qualify
We do not issue refunds for:

  • Change of mind, buyer's remorse, or accidental purchase
  • Requests made after the 24-hour window has closed
  • Work, files, or services already delivered, accessed, downloaded, or used
  • Delays or failures caused by incorrect information supplied by the customer (wrong email, wrong details, unreachable contact)
  • Compatibility issues with the customer's own software, device, or third-party platform
  • Requests where the customer has not first contacted us to allow us to resolve the issue

5. Cancellations
Orders can be cancelled only before fulfilment has begun. Once an order has been fulfilled or delivery has started, it cannot be cancelled.

6. Approved refunds
Where a refund is approved, it will be processed to the original payment method within 5–10 business days. Processing times after that are controlled by your bank or card issuer and are outside our control.

7. Payment disputes
By completing a purchase you agree to contact us first at amithj1001@gmail.com and allow us a reasonable opportunity to resolve any issue before escalating to your bank or payment provider. Opening a dispute without first contacting us is a breach of these terms. We keep full records of every order — including timestamps, delivery confirmation and all correspondence — and will submit that evidence in full to the payment provider in response to any dispute.

Contact
Lifetime Digital Studio
Email: amithj1001@gmail.com
Phone: +1 (307) 225-5450
Website: lifetimedigitalstudio.store